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Terms and Conditions

Our full terms and conditions are available for download on our specifications page.

What are your conditions of hire?
All of our equipment is hired under our approved 'General Conditions of Hire'. Our prices are subject to review at any time without prior notice.​

Do you deliver and collect?

Hire rates do not include delivery or collection, however fast delivery and collection services are available at an extra charge depending on the area. Contact us for more information.

Do you require a deposit?

All non account customers are required to pay a deposit on each item hired, amounts vary according to the value of the equipment. Payment must be made by either card or cash however card is preferred.

What identification do you require:

Three forms of ID are required for any hire. At least one form of identification must show a photo, name, address and a current date. Please find examples below.

Photographic (1 Required):

Valid Passport

Valid Photo Driving Licence


Other ID (2 Required):

Bank/Credit Card Statement

Utility Bill

Paper Driving Licence 

Is it possible to open a credit account?

For customers who wish to use our services regularly are welcome to apply for a trading account, for which a copy of an application form is available in branch or on ourspecifications​ page. 

Who is responsible for insurance?

Whoever is hiring the equipment, it is their responsibility for insurance against all risks, safe keeping of all that is hired and to ensure that our equipment is properly used.

What are your opening hours?
Our opening hours are:

Monday to Friday    07:30  -  17:00

Saturday                   08:00  -  12:00

Sunday                     CLOSED




Please do not hesitate to contact us if you have any queries about the above information, or have any further questions.

HAE Terms & Conditions

Tool Hire Kent - Plant Hire Kent - Tool Repair Kent

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